Privacy Policy for Loucreativa

At Loucreativa, your privacy matters. We’re a small creative studio based in High Wycombe, UK, and we’re committed to protecting your personal information and being transparent about how we use it.

1. What Personal Data We Collect

We collect and store limited data through the following:

• Contact forms (your name, email address, and message)

• Booking requests via Setmore

• Creative briefs submitted via Tally.so

• Website usage data through cookies and Google Analytics

• Social media chat links (e.g., WhatsApp)

2. How We Use Your Data

Your information helps us:

• Respond to your enquiries or quote requests

• Book appointments and keep in touch about projects

• Understand how visitors use our website (via Google Analytics)

• Improve your browsing experience

We only use your data for purposes related to our services. We do not send marketing emails unless you’ve opted in.

3. Third-Party Tools We Use

We use trusted platforms to manage bookings, forms, and analytics:

• Setmore (appointment booking)

• Tally.so (brief submissions)

• Google Analytics (website stats)

• WhatsApp Business (messaging)

Each platform has its own privacy compliance — we use them only for legitimate business purposes.

4. Your Rights

You have the right to:

• Request access to the data we hold about you

• Ask for your data to be corrected or deleted

• Withdraw consent at any time

To request this, please email info@loucreativa.co.uk

5. Cookies

Our website uses cookies to:

• Track basic analytics (anonymous data)

• Improve your browsing experience
  You can turn off cookies at any time through your browser settings.

6. Data Security

We keep your information secure and only retain it for as long as necessary to fulfil the purpose you provided it for.

7. Contact

If you have any questions or concerns about your privacy or how we handle your data, please contact:

📩 Email: info@loucreativa.co.uk